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IT Services Welcomes you!
Our department is made up of several teams who work closely together to support our students and all of those who are a part of the MPS community, including you! More specifically, we provide technical support for classroom technology, computers, phones, email, and much more.
So if you find yourself with tech-related issues or questions, we're here to help and will work with you to resolve your tech issues as quickly and as efficiently as possible!
For more information about the IT Services Department and the services that we provide, check out the IT Staff Page.
Welcome Video
Justin Hennes, Chief Information Officer, would like to share an important message with you! After viewing the video below, please review the resources below to ensure that you understand the technology and systems available to you.
Use the checklist below to make sure that all of your district-issued technology and systems are ready to go for your first day of work.
Log into Your Computer
If you have been given a district-issued computer, make sure you can log into the computer. If you have issues setting your password or have forgotten your password, please call the IT Service desk at (612) 668-0088.
Make sure your email is working
Make sure your email is set up and working properly. You will also want to get familiar with either Outlook.com (also known as webmail) or the Outlook App on your computer and/or phone.
Set Up Voicemail
If you have been given a desk phone, make sure to set up your voicemail message. If you need to have your voicemail password reset or need a new mailbox set up, submit an eTicket.
Request Access to MPS Systems
There are many systems you may need to access for your role that are not automatically set up when you join the MPS district. If you do not have access to a system you need, visit the How to Request Access to MPS Systems & Software page on the staff site.
Troubleshooting
If you’re having trouble with the district-issued technology you use, submit an eTicket in the eHelpDesk system or call the IT Service Desk at (612) 668-0088.